What is the MCP Platform?
The MCP Platform is a service that lets you connect AI assistants (like Claude or ChatGPT) to business tools like GitHub, Slack, or Salesforce in minutes with one-click templates. It simplifies AI integration, saving you time and money compared to months of custom coding.
What is included in the free plan?
The free plan includes up to 5 MCP servers, 1,000 AI Actions per month, access to basic templates, and community support. It's perfect for individuals and small teams getting started.
What are AI Actions?
AI Actions represent every task your AI assistant performs through MCP Platform. Examples include: reading a GitHub repository, updating a CRM record, sending a Slack message, or querying a database. Each automated task counts as one AI Action - turning conversations into real business automation.
Which AI models and LLMs are supported?
MCP Platform is LLM agnostic and works with any AI assistant that supports the Model Context Protocol. This includes ChatGPT (OpenAI), Claude (Anthropic), Gemini (Google), Llama (Meta), Azure OpenAI, AWS Bedrock models, and custom AI applications. You can switch between LLMs or use multiple LLMs simultaneously.
Do I need to know how to code?
No! Our dashboard makes setup easy for non-technical users with one-click templates and guided configuration. Just sign up, pick a template (e.g., GitHub, Slack), deploy it in ~2 minutes, and connect your AI using our dashboard.
What are templates and how do they work?
Templates are pre-built connectors for tools like Slack, Salesforce, or GitHub. Choose one, click to deploy, and your AI can use it instantly. Each template creates a secure endpoint that lets your AI read data or take actions in that tool.
How fast is setup compared to custom development?
Most integrations (e.g., GitHub + Slack) take ~7 minutes with MCP Platform, compared to 6–12 months for custom development. You can deploy enterprise-grade AI integrations in minutes, not months.
What tools and platforms are supported?
We support GitHub, Slack, Salesforce, Google Workspace, Zendesk, and many more business tools. New templates are regularly added through our marketplace, and Enterprise users can request custom integrations.
Can I upgrade or downgrade my plan at any time?
Yes, you can change your plan at any time. When upgrading, you'll be charged the prorated amount for the remainder of your billing period. When downgrading, the change takes effect at your next billing cycle.
What happens if I exceed my AI Action limit?
If you exceed your monthly AI Action limit, your servers will continue to work but with throttled performance. You can purchase additional AI Actions or upgrade to a higher plan for uninterrupted service.
Is the platform secure for enterprise use?
Yes, we use enterprise-grade security with end-to-end encryption, SOC2 compliance, GDPR compliance, and audit logs. Enterprise plans include additional security controls like SSO, on-premise deployment, and dedicated security reviews.
Can it scale with my business?
Absolutely. Our cloud infrastructure auto-scales to handle everything from startup workloads to Fortune 1000 companies. Enterprise plans support unlimited AI Actions with >99.9% uptime SLAs and dedicated infrastructure options.
Do you offer annual billing discounts?
Yes! Annual billing provides a 20% discount on all paid plans. You'll pay for 10 months and get 12 months of service.
Is there a setup fee?
No, there are no setup fees for any of our plans. You can start using MCP Platform immediately after signing up.
What kind of support do you provide?
Free plan users get community support through our documentation and forums. Pro users get priority email support, and Enterprise users get 24/7 phone support with a dedicated account manager.
What if I need custom integrations?
Our Enterprise tier offers custom template development and professional services to build integrations for your unique tools. We also have a template marketplace where developers create and sell templates for new tools.
How is this different from using GitHub MCP Server directly?
While GitHub MCP Server is great for developers, MCP Platform offers one-click setup for GitHub and other tools (Slack, Salesforce, etc.), manages hosting, security, and updates, and supports non-technical users. It's faster, easier, and scales across multiple tools.
Can I use MCP Platform on-premise?
On-premise deployment is available for Enterprise plans. This allows you to run MCP Platform in your own infrastructure for maximum security and control.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and wire transfers for Enterprise accounts. All payments are processed securely through Stripe.